Customer Service Reservation Specialist

2 weeks ago


Baltimore, Maryland, United States Maryland Department of Transportation Full time
Position Overview

The Maryland Department of Transportation is seeking a dedicated Reservation Clerk to support our Maryland Transit Administration. This role is crucial in managing customer inquiries and ensuring smooth reservation processes.

Key Responsibilities
  • Handle customer service interactions related to transportation reservations.
  • Perform data entry tasks to maintain accurate records of bookings.
  • Assist in operational tasks to enhance service delivery.
  • Communicate effectively with clients to address their needs.
Qualifications

Bilingual candidates are encouraged to apply, as effective communication is essential in this role. A background in customer service or data management is preferred.

Why Work With Us?

Join a team committed to providing exceptional transportation services and contributing to the community's mobility needs.



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