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Healthcare Customer Service Specialist

2 months ago

Baltimore, Maryland, United States Synergy Direct LLC Full time
Become a Vital Part of Our Team as a Healthcare Customer Service Specialist

Synergy Direct LLC is looking for a dedicated Healthcare Customer Service Specialist to enhance our exceptional team.

Key Responsibilities:

  • Coordinate patient appointments and surgical procedures efficiently
  • Facilitate the check-in and check-out process for patients
  • Ensure accurate verification of patient information
  • Collect patient co-payments with precision
  • Manage insurance verifications, authorizations, referrals, and workers' compensation inquiries

Qualifications:

  • Previous experience in a healthcare office environment
  • Able to thrive in a fast-paced setting
  • Familiarity with EPIC or comparable electronic medical record systems is advantageous
  • Proven track record of delivering outstanding customer service in past positions

If you possess a strong attention to detail and a commitment to excellence in the role of Healthcare Customer Service Specialist, we invite you to consider this opportunity.