PCAP Case Manager

3 days ago

Norman, Oklahoma, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and compassionate Case Manager to join our team at the University of Oklahoma. As a Case Manager, you will be responsible for providing direct outreach, home visitation, case management, and advocacy services to at-risk mothers with substance use disorders and their families.

Key Responsibilities
  • Case Management
    • Perform case management activities according to PCAP policies and procedures in a highly confidential and professional manner
    • Manage caseload of 16-20 clients/families and conduct home visits with each client approximately twice per month according to the PCAP model
  • Client Support
    • Assist clients in setting goals based on their individual needs assessments and in identifying steps to achieve their goals, monitor progress
    • Identify high-quality community providers and agencies whose services are relevant to client needs
    • Provide outreach services to engage and connect clients with the community agencies that will help meet their needs and goals
  • Documentation and Reporting
    • Enter client information into a secure online platform
    • Coordinate scheduling and attend case consultation meetings and appointments with community providers with whom clients are involved
  • Supervision and Training
    • Attend and participate in weekly individual supervision with the site Case Management Supervisor to discuss client needs, goals, and issues
    • Participate in required trainings
Requirements
  • Education
    • Bachelor's Degree in Social Work, Psychology, Sociology, or other Health or Human Services related field
  • Experience
    • 12 months experience in home or community-based services, case management, or a related healthcare environment
  • Skills
    • Knowledge of federal and state laws particularly patient confidentiality
    • Knowledge of case management fundamentals and the technical and procedural aspects of case management
    • Must have a high level of organization skills
    • Ability to resolve issues, applying judgment, critical thinking, and problem-solving skills to determine a course of action
Preferred Qualifications
  • Experience
    • 4 years of community-based experience working with at-risk populations
    • Experience working with clients/consumers/patients with substance use disorders, ideally perinatal individuals
  • Skills
    • Effective communication skills
    • Demonstrated ability to effectively engage with at-risk mothers and families
    • Ability to conduct interviews covering extremely sensitive and confidential issues
Working Conditions
  • Physical Requirements
    • Sitting for long periods of time
    • Speaking and listening
  • Work Environment
    • Office Environment
Equal Employment Opportunity Statement

The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures.

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