Executive Hotel Manager

7 days ago

Houston, Texas, United States Home2 Houston Willowbrook Full time
Job Summary:

The General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property; providing support supervision and guidance to their management team and front line associates. He or she will ensure that financial performance is optimized that high quality product and service levels are maintained and that the hotel is operated in compliance with state federal and local regulations as well as Company and brand standards.

Key Responsibilities:
  • Leadership and Management: Establish priorities and lead key operational initiatives such as the sales plan and budget development and execution of physical property improvement projects. Provide hands on leadership to ensure that revenue is maximized while expenses are effectively controlled.
  • Communication and Collaboration: Serve as the linchpin for communications with guests and clients associates ownership corporate representatives brand representatives and key vendors.
  • Financial Management: Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers and available supervisors.
  • Training and Development: Develop managers for future advancement through competency training and corporate sponsored training programs.
  • Quality and Safety: Ensure that all employees receive fair and equitable treatment according to Aimbridge Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.
  • Customer Service: Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
  • Property Maintenance: Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
  • Forecasting and Budgeting: Forecast monthly the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.
Requirements:
  • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
  • Must be proficient in Windows operating systems Company approved spreadsheets and word processing.
  • Must have valid driver's license for the applicable state.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

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