Overnight Hotel Financial Coordinator

2 weeks ago


Houston, Texas, United States Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Full time
Position Overview

We are looking for a dedicated Overnight Hotel Financial Coordinator to enhance our team of hospitality experts. The successful candidate will possess a keen eye for financial accuracy, a passion for guest interaction, and a strong dedication to providing exceptional service. While prior hotel experience is not mandatory, experience in customer service is highly valued.

Key Responsibilities:
  • Execute various administrative, bookkeeping, and accounting tasks as necessary.
  • Oversee housekeeping, security, and service requests, address guest inquiries, resolve complaints, manage reservations, and perform other front desk responsibilities as needed.
  • Ensure that every guest enjoys a delightful stay.
  • Conduct thorough audits of all credit card transactions, financial records, occupancy rates, room charges, final bill preparation, and cash drawer activities.
  • Generate and distribute daily, weekly, and monthly reports to hotel management and department heads.
Required Qualifications:
  • Experience in the hospitality sector or customer service is preferred, though not essential.
  • A high school diploma or equivalent is required; some college education is preferred.
  • Availability for a flexible schedule, including overnight shifts.
  • Proficiency in computer skills is necessary; familiarity with accounting or reservation software is advantageous.
  • Strong communication and outstanding customer service abilities are essential.
About Our Establishment

Situated conveniently on the Southwest Freeway, our hotel offers a modern atmosphere with innovative spaces designed for work-life balance. Located in a vibrant area, we are close to numerous attractions, shopping venues, and dining options. Our facility features 12,000 sq. ft. of versatile space for hosting events, meetings, and weddings, including a contemporary ballroom. Guests can enjoy dining at our on-site restaurant and unwind in our outdoor pool or fitness center, all while experiencing the essence of Houston with comfort and elegance.



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