Bilingual Patient Services Coordinator

2 weeks ago


Glendale Arizona, United States American Vision Partners Full time
About American Vision Partners

We are a leading provider of eye care services, partnering with top ophthalmology practices to deliver exceptional patient care. Our team is dedicated to building the nation's largest and most comprehensive eye care practices, with over 100 centers across the US.

Job Summary

We are seeking a highly visible Patient Service Specialist to provide an exceptional patient experience. As the first point of contact, you will be responsible for gathering important information, verifying insurance, and maintaining patient medical records.

Key Responsibilities:
  • Greet patients and visitors warmly, either in person or by phone
  • Check patients in and out, ensuring a smooth and efficient process
  • Schedule clinic and surgical appointments, including pre-operative and post-operative appointments
  • Review paperwork with patients, including consents for procedures
  • Verify insurance and collect payments
  • Maintain accurate and up-to-date patient medical records
Requirements:
  • High School Diploma or equivalent required
  • Preference for Spanish-speaking candidates, highly preferred
  • Detail-oriented, reliable, and able to multitask in a fast-paced environment
  • Excellent verbal and written communication skills
  • Medical front desk experience preferred
  • Flexible schedule and dedication to creating a quality patient experience
Benefits:
  • Competitive compensation and benefits package
  • Significant eye care discounts
  • Child care assistance and pet insurance
  • Continuing education funds and 401(k) matching
  • Paid holidays and PTO, sick time, and opportunities for growth


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