Patient Care Coordinator

1 month ago


Glendale, California, United States Comprehensive Community Health Centers Full time
Patient Care Coordinator (Dental) Job Summary

The Patient Care Coordinator is the primary point of contact for patients, visitors, and guests at our Comprehensive Community Health Centers. This role requires strong communication and interpersonal skills, as well as the ability to work accurately with medical and dental office software.

Key Responsibilities:
  • Welcome and greet patients, visitors, and guests in a professional and courteous manner.
  • Register new patients and update existing patient demographics, ensuring accurate and up-to-date information.
  • Verify insurance and obtain necessary authorizations, assigning correct pay types and collecting payments due.
  • Maintain provider schedules and ensure timely communication with patients and clinical staff.
  • Respond to patient inquiries and take messages for providers and staff as needed.
  • Keep the front office and reception area clean and organized, anticipating inventory and equipment needs.
  • Prepare daily reports and batches for the business office, ensuring accurate and timely submission.
  • Facilitate patient flow by following check-in protocols and communicating with patients and clinical staff.
Requirements:
  • High School Diploma or GED.
  • Two years of experience in a Community Health setting, preferably in a medical or dental office.
  • Medical or Dental Assistant Certification is preferred.
  • Ability to work accurately with medical and dental office software.
  • Bilingual in Spanish and English is required.
Benefits:
  • Medical, Dental, and Vision insurance, 100% paid by the employer.
  • Life Insurance and Accidental Dismemberment, 100% paid by the employer.
  • Paid Holidays and Paid Time Off.
  • 401K and 401K Matching.
  • Flexible Spending Account and Fringe Benefits.
  • Supplemental Insurance.


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