Program Specialist, Executive
3 weeks ago
Harvard University is seeking a highly motivated and organized Program Specialist to join our Executive Education team. As a key member of our program delivery team, you will be responsible for coordinating and delivering programs, working across various program teams and portfolios, based on schedule needs.
Key Responsibilities:
- Coordinate and deliver programs, working across various program teams and portfolios, based on schedule needs.
- Serve as an Online Learning Facilitator (OLF) across programs, as assigned.
- Support pre or post-program content, including webinars, Live Online Classrooms (LOC) sessions, and Zoom.
- Manage and lead small program engagements, including executive committee programs, and other one to two-day programs.
- May manage a program, an activity, or subset of responsibilities within a program, with oversight of the Associate Director and/or Program Manager.
Additional Responsibilities:
- Serve as process experts for the group, including assessing processes that are used across program delivery, identifying the need for new processes, while monitoring and updating current processes as necessary.
- Projects may include technology initiatives, operations, internal and external partner support, and other assigned projects.
- Serve as a member of the program delivery logistics committee.
- Coordinate and lead team-wide best practice meetings.
- Develop a resource/system for communicating and tracking new and updated processes across the broader delivery team.
- Manage departmental efforts for making all digital documents accessible, in line with University standards.
- Lead group of delivery staff on the program delivery exercise committee, building out, updating, and maintaining documentation related to experiential learning in Executive Education programs.
Requirements:
- High School Diploma, GED, or equivalent is required.
- 5+ years of experience in administrative support role(s) and/or related experience is required.
- Education beyond high school may count toward experience.
- Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.
Preferred Qualifications:
- Excellent customer service, organization, and event management skills.
- Highly motivated, organized, and able to juggle multiple priorities.
- Strong communication skills.
Work Environment:
This is a hybrid position, which we consider to be a combination of onsite and remote work at our Boston, MA based campus. Ability to work extended overtime hours (including some evenings and weekends) is a must. This position may also include domestic or international travel depending on program needs.
Benefits:
We offer a comprehensive benefits package, including paid time off, health and welfare benefits, work/life and wellness programs, retirement, tuition assistance, and professional development opportunities.
How to Apply:
Please submit your application, including a cover letter and resume, through our website. We are an equal opportunity employer and welcome applications from diverse candidates.
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