Program Specialist, Executive

3 weeks ago


Cambridge, Massachusetts, United States Harvard University Full time
Job Description

Harvard University is seeking a highly motivated and organized Program Specialist to join our Executive Education team. As a key member of our program delivery team, you will be responsible for coordinating and delivering programs, working across various program teams and portfolios, based on schedule needs.

Key Responsibilities:

  • Coordinate and deliver programs, working across various program teams and portfolios, based on schedule needs.
  • Serve as an Online Learning Facilitator (OLF) across programs, as assigned.
  • Support pre or post-program content, including webinars, Live Online Classrooms (LOC) sessions, and Zoom.
  • Manage and lead small program engagements, including executive committee programs, and other one to two-day programs.
  • May manage a program, an activity, or subset of responsibilities within a program, with oversight of the Associate Director and/or Program Manager.

Additional Responsibilities:

  • Serve as process experts for the group, including assessing processes that are used across program delivery, identifying the need for new processes, while monitoring and updating current processes as necessary.
  • Projects may include technology initiatives, operations, internal and external partner support, and other assigned projects.
  • Serve as a member of the program delivery logistics committee.
  • Coordinate and lead team-wide best practice meetings.
  • Develop a resource/system for communicating and tracking new and updated processes across the broader delivery team.
  • Manage departmental efforts for making all digital documents accessible, in line with University standards.
  • Lead group of delivery staff on the program delivery exercise committee, building out, updating, and maintaining documentation related to experiential learning in Executive Education programs.

Requirements:

  • High School Diploma, GED, or equivalent is required.
  • 5+ years of experience in administrative support role(s) and/or related experience is required.
  • Education beyond high school may count toward experience.
  • Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.

Preferred Qualifications:

  • Excellent customer service, organization, and event management skills.
  • Highly motivated, organized, and able to juggle multiple priorities.
  • Strong communication skills.

Work Environment:

This is a hybrid position, which we consider to be a combination of onsite and remote work at our Boston, MA based campus. Ability to work extended overtime hours (including some evenings and weekends) is a must. This position may also include domestic or international travel depending on program needs.

Benefits:

We offer a comprehensive benefits package, including paid time off, health and welfare benefits, work/life and wellness programs, retirement, tuition assistance, and professional development opportunities.

How to Apply:

Please submit your application, including a cover letter and resume, through our website. We are an equal opportunity employer and welcome applications from diverse candidates.



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