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Patient Services Coordinator

2 months ago

Philadelphia, Pennsylvania, United States Temple University Full time
Job Summary

The Patient Services Representative is a vital member of our healthcare team, responsible for ensuring seamless patient experiences from registration to discharge. This role requires exceptional communication skills, attention to detail, and a commitment to delivering high-quality patient care.

Key Responsibilities
  • Register patients, collect demographic and insurance information, and verify patient identities
  • Schedule appointments, procedures, and tests, ensuring accurate and timely communication with patients and healthcare providers
  • Provide exceptional customer service, responding to patient inquiries and concerns in a professional and empathetic manner
  • Process preauthorization requests, collect copays and account balance payments, and manage patient accounts
  • Scan documents into electronic medical records (EMR) and maintain accurate and up-to-date patient records
  • Collaborate with healthcare providers, nurses, and other staff members to ensure efficient and effective patient care
Requirements
  • High School Diploma or equivalent required; certification and licensure preferred
  • CPR certification required
About Temple Health

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices dedicated to advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. As a member of our team, you will be part of a diverse and inclusive workforce that fosters a healthy, safe, and productive environment for patients, visitors, students, and colleagues alike.