Office Management Specialist II

2 weeks ago


Raleigh, North Carolina, United States Atrium Health Wake Forest Baptist Full time

JOB SUMMARY:


Under general oversight, the Administrative Operations Coordinator II supports a range of moderately complex administrative functions for a department/program/clinic.

Fosters collaborative working relationships and maintains effective communication with other departments and members of the organization. Addresses issues to enhance customer service. Aids in organizing the leadership's schedule and ensures accurate calendar management.

Additional duties encompass gathering information, developing spreadsheets, drafting correspondence, and preparing written materials utilizing Microsoft Word, Excel, and other software applications.


EDUCATION/EXPERIENCE:
A high school diploma or GED equivalent is required, along with one year of relevant experience. An Associate's degree is preferred.

ESSENTIAL FUNCTIONS :

  • Manages the leadership's or departmental calendar(s), which includes scheduling appointments, coordinating meetings, organizing departmental events, and arranging travel logistics. Prepares facilities and audiovisual equipment as necessary. Facilitates operational aspects of the department/program/clinic. 2. Responsible for screening and directing incoming calls, taking messages, and routing inquiries according to established protocols. Utilizes organizational knowledge and discretion to address concerns, escalating to the direct supervisor when necessary. Provides comprehensive responses to information requests regarding programs and activities. 3. Composes routine to moderately complex correspondence, agendas, proposals, course materials, schedules, articles, meeting minutes, reports, and other documentation. Reviews materials for accuracy and adherence to formatting standards. 4. Gathers requested information for special reports/projects by researching files and records, retrieving stored data, compiling information, and presenting it in a usable format, such as graphs, tables, and charts. 5. Assists with business-related financial responsibilities, including tracking accounts, generating financial reports, and supporting budget preparation. 6. Prepares, processes, and maintains operational records, such as payroll, purchasing, and requisitions. 7. Organizes work tasks to ensure timely completion. 8. Addresses issues to enhance customer service. 9. Creates and maintains accurate filing systems. 10. Facilitates communication within the department. 11. Oversees inventory and supplies for the department/program/clinic. 12. Performs other related tasks as assigned.

SKILLS/QUALIFICATIONS:
Exceptional oral and written communication abilities Proficient in Microsoft Office and PeopleSoft Strong organizational skills with a keen attention to detail Ability to work effectively with numerical data and statistics Strong customer service orientation Ability to uphold confidentiality

WORK ENVIRONMENT :
Clean, well-lit, and comfortable office setting May experience interruptions

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