Front Desk Representative

2 days ago


SaintDizierlesDomaines, Nouvelle-Aquitaine, United States Daily Management Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Daily Management Inc. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling guest registration, and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities
  • Provide top-notch customer service to guests, addressing any issues or concerns in a professional and timely manner.
  • Process guest registration, offering additional services as needed, and ensuring accurate and efficient transactions.
  • Accommodate guest special requests and maintain open communication with Housekeeping to report special needs or requests.
  • Process guest check-outs, verify room charges, and collect payments in accordance with cash handling procedures.
  • Maintain a clean and organized front desk area, adhering to Daily Management Inc.'s standards of appearance and conduct.
Requirements
  • Demonstrate a strong desire to provide exceptional customer service and a commitment to upholding the highest standards of hospitality.
  • Excellent oral and written communication skills, with proficiency in computer systems and software.
  • Dependable, punctual, and able to work weekends and holidays as needed.
  • Basic math skills and ability to handle cash and credit transactions.
Working Conditions

The Front Desk Clerk will work in a fast-paced environment, frequently standing, walking, and using hands to handle or feel objects. The noise level may be moderate to loud, and the employee must be able to lift and move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


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