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Front Desk Representative

2 months ago

SaintBrieuc, Bretagne, United States Advantia Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Representative to join our team at Advantia Health. As a key member of our front office staff, you will be responsible for providing exceptional patient service, ensuring seamless registration and scheduling processes, and maintaining accurate records and accounts.

Key Responsibilities:
  • Patient Service: Greet and assist patients, schedule appointments, and maintain patient records and accounts.
  • Registration and Scheduling: Perform registration for new patients and update registration information for established patients, ensuring accurate and timely processing.
  • Customer Service: Demonstrate effective handling of patient situations, including upset or dissatisfied customers, and work with other teams to resolve customer needs efficiently and effectively.
  • Appointment Scheduling: Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone following established guidelines.
Requirements:
  • Education: High school diploma or GED required; Associate's degree preferred.
  • Experience: Minimum two (2) years of experience in a medical or clinical office.
  • Travel: Ability to travel between practice locations as needed.
About Advantia Health:

Advantia Health is a comprehensive obstetrics and gynecology practice with a commitment to providing exceptional patient care and service. We are dedicated to transforming healthcare for all women, setting a higher standard of care and convenience while reducing unnecessary costs. Our team is passionate about delivering compassionate and personalized care, and we are seeking like-minded individuals to join our team.