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Front Desk Representative

2 months ago

Saint George, Utah, United States Summit Athletic Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Front Desk Team at Summit Athletic Club. As a Front Desk Representative, you will be the first point of contact for our members and guests, providing exceptional service and support to ensure a positive experience.

Key Responsibilities
  • Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage the front desk operations, including handling transactions, answering phone calls, and directing members to appropriate areas of the club.
  • Assist members with their fitness goals, providing guidance and support to help them achieve their objectives.
  • Work collaboratively with other team members to ensure seamless operations and exceptional member experience.
  • Participate in ongoing training and development to stay up-to-date on club services and programs.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive hourly rate.
  • A comprehensive benefits package.