Reception Coordinator

2 weeks ago


Spokane, Washington, United States The Joint Full time

Now Hiring: Reception Coordinator

Location: Spokane, WA

Position Type: Full Time

If you are passionate about health and wellness and have the initiative to work with a premier organization, we would like to connect with you. At The Joint Chiropractic, we are committed to delivering exceptional service to all our patients, and we invite you to become a part of our dedicated team. Together, we can transform your enthusiasm for wellness into a fulfilling career.

What We Seek in You:

  • Ambition to advance within the company
  • A positive and winning mindset
  • High school diploma or equivalent (GED)
  • Valid driver's license
  • Experience with point of sale systems to manage patient accounts accurately
  • Strong communication skills, both verbal and written
  • Minimum of one year in a sales role
  • Ability to engage in marketing initiatives to attract new clientele
  • Capability to manage multiple tasks efficiently
  • Knowledge of wellness services and ability to educate patients
  • Ability to share personal experiences related to chiropractic care
  • Team-oriented mindset in a dynamic work environment
  • Strong customer service focus
  • Efficient patient flow management

Key Responsibilities:

  • Delivering outstanding service to members and patients
  • Primary focus on achieving membership sales goals
  • Welcoming members and patients upon arrival
  • Managing check-ins for chiropractic appointments
  • Handling incoming phone inquiries
  • Re-engaging with inactive members
  • Staying informed about membership options and promotions
  • Fostering positive relationships with team members
  • Maintaining a clean and organized workspace
  • Confidently presenting and selling membership packages
  • Keeping management informed of member feedback
  • Open to learning and professional growth
  • Receiving constructive feedback positively
  • Office management or marketing experience is a plus
  • Physical ability to stand or sit for extended periods
  • Capability to lift up to 50 pounds

At The Joint Chiropractic, we uphold core values of Trust, Integrity, Excellence, Respect, and Accountability. Please note that you are applying to work with a franchisee of The Joint Corp. If selected, the franchisee will be your sole employer, with independent terms of employment.

About The Joint Corp.

Driven by the mission to enhance quality of life through accessible chiropractic care, The Joint Chiropractic is a rapidly growing company focused on making quality care convenient and affordable for patients seeking pain relief and ongoing wellness.


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