Veterinary Customer Service Coordinator

4 weeks ago


Spokane, United States Indiantrailvet Full time

Client Coordinator Client Coordinators are known as our front office liaison. They help facilitate the front office. Client Coordinators are responsible for greeting clients and making them feel welcomed. They must be personable with clients, always smiling and maintaining an even, friendly demeanor while on the job. Responsibilities include: Escorting clients and patients to clean, empty exam rooms, free of persistent, offensive odors. Accurately weighing pets on the correct scale. Assisting clients to their cars if necessary. Offering water to clients or patients in need. Keeping the reception area clean and organized by dusting, picking up trash, and organizing the work area. Cleaning exam rooms between clients and restocking as needed. Keeping coffee stocked and available for clients. Client Coordinators must maintain close communication with assistants/technicians and are responsible for announcing when the next exam room has been loaded. They should have knowledge of the timing of all appointments and the overall flow throughout the hospital during the workday. This position works closely with the CSRs, communicating and assisting them regularly as needed. Client Coordinators must build positive professional relationships with clients and staff members. Candidates should have completed their high school diplomas and must pursue on-the-job training. Benefits include but are not limited to: Paid time off Paid holidays Health, dental, and vision insurance Life insurance Referral programs 401k Team member discounts Continuing education Personal health and wellness support platforms Uniform allowance And more #J-18808-Ljbffr



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