Chief Reception Services Officer

2 weeks ago


Spokane, Washington, United States Providence Service Full time

Position Overview

The Lead Front Desk Coordinator plays a vital role in delivering exceptional reception services, managing correspondence, and ensuring efficient mail distribution. This position is dedicated to providing outstanding customer service to all stakeholders, including residents, families, and staff, through professional, courteous, and timely interactions.

At Providence, we recognize that our caregivers are invaluable assets. Join our team at Providence St. Joseph Care Center, where you will thrive in a culture focused on holistic, patient-centered care, built on principles of understanding, commitment, and mutual respect. Your contributions are valued here, as we believe that empowering our team is essential to inspiring and retaining top talent.

Preferred Qualifications:

  • Minimum of 1 year of experience in an office setting, proficient in operating a multi-line phone system, and skilled in word processing for communication.

Why Choose Providence?

We offer a comprehensive benefits package designed to support your well-being, professional growth, and financial stability. Our commitment is to take care of you, enabling you to focus on our mission of caring for everyone, particularly the most vulnerable members of our communities.

About Providence

At Providence, our strength is rooted in our Promise of "Know me, care for me, ease my way." Working within our organization means that regardless of your role, we will support you in your career journey, allowing you to support others effectively. We provide exceptional benefits and foster an inclusive workplace where diversity is celebrated, and every individual is valued, heard, and respected. Our team of over 120,000 caregivers serves in more than 50 hospitals and over 1,000 clinics, delivering a full spectrum of health and social services across multiple states.

About the Team

Providence Home and Community Care (HCC) is a service line within Providence, comprising over 8,000 caregivers and 2,000 volunteers who serve nearly 200,000 individuals annually. Our services are delivered in homes, clinics, and various congregate living settings.

HCC offers a comprehensive range of services and support for individuals of all ages, particularly those facing chronic or life-limiting conditions. Our core competencies include restorative care, ongoing care, and end-of-life support. Our service offerings encompass assisted living, skilled nursing, rehabilitation, home health, hospice, and palliative care, among others.

Providence is proud to be an Equal Opportunity Employer, committed to ensuring that every team member works in an environment free from discrimination and harassment. We believe that diversity strengthens our organization, and we are dedicated to fostering an inclusive workforce that promotes equal opportunities for advancement.



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