Service Desk Support Specialist
2 days ago
We are seeking a highly skilled Service Desk Support to join our team at PeopleTec, Inc. in Huntsville, AL. As a Service Desk Support, you will be the first point of contact for end-users, providing technical support and resolving issues in a timely and professional manner.
Key Responsibilities- Provide technical support to end-users via phone, email, and in-person
- Identify, research, and resolve technical problems
- Document and track issues to ensure timely resolution
- Collaborate with internal teams to resolve complex issues
- Develop and maintain knowledge of technical systems and software
- 6 years of experience in a technical support role
- Active DoD Top Secret clearance with SCI eligibility
- Bachelor's degree in a related field or equivalent experience
At PeopleTec, we value our employees and offer a range of benefits, including continuing education opportunities, robust training programs, and a competitive salary and benefits package.
We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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