Service Desk Support Specialist

2 days ago


Huntsville, Alabama, United States PeopleTec Full time
Job Summary

We are seeking a highly skilled Service Desk Support to join our team at PeopleTec, Inc. in Huntsville, AL. As a Service Desk Support, you will be the first point of contact for end-users, providing technical support and resolving issues in a timely and professional manner.

Key Responsibilities
  • Provide technical support to end-users via phone, email, and in-person
  • Identify, research, and resolve technical problems
  • Document and track issues to ensure timely resolution
  • Collaborate with internal teams to resolve complex issues
  • Develop and maintain knowledge of technical systems and software
Requirements
  • 6 years of experience in a technical support role
  • Active DoD Top Secret clearance with SCI eligibility
  • Bachelor's degree in a related field or equivalent experience
What We Offer

At PeopleTec, we value our employees and offer a range of benefits, including continuing education opportunities, robust training programs, and a competitive salary and benefits package.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



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