Retail Operations Supervisor
2 weeks ago
Retail Operations Supervisor - Hibbett Sports
The Retail Operations Supervisor is tasked with managing sales initiatives across various sections, ensuring optimal performance and profitability. This position requires adherence to corporate policies, objectives, and standards. The role involves liaising with upper management and representing the organization in a professional manner to staff, clientele, and the local community. The Retail Operations Supervisor must possess in-depth knowledge of the merchandise and deliver outstanding customer service.
Key Responsibilities:
- Oversee and safeguard store resources
- Lead and direct sales initiatives
- Monitor sales data, inventory levels, and financial performance
- Collaborate with upper management on operational policies
- Guide and develop sales personnel
- Recruit, onboard, train, and assess team members
- Ensure store safety and security
- Stay informed about market dynamics and competitive landscape
- Deliver exceptional customer service
- Safeguard company resources
Leadership Responsibilities:
This position includes managing team leaders and sales associates, evaluating their performance, and addressing any challenges that may arise.
Required Qualifications:
- Bachelor's degree in business administration or a related discipline
- Experience in retail management, ideally in sports footwear and apparel
- Proven customer service background
- Excellent interpersonal and communication abilities
- Capability to thrive in a dynamic work environment
- Strong leadership qualities
Applicants will be required to submit personal information during the application process. By proceeding with the application, candidates consent to the use of their information for this purpose.
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