Retail Operations Leader
2 weeks ago
Retail Operations Leader - Hibbett Sports
The Retail Operations Leader is tasked with managing sales initiatives across various sections, ensuring operational efficiency and profitability. This position requires adherence to company protocols, objectives, and standards. The individual will liaise with upper management and represent the organization professionally to staff, clientele, and the local community. A comprehensive understanding of the merchandise and a commitment to outstanding customer service are essential.
Key Responsibilities:
- Oversee and safeguard store resources
- Lead and coordinate sales initiatives
- Monitor sales performance, inventory levels, and financial outlays
- Collaborate with upper management on operational policies
- Guide and develop sales personnel
- Recruit, onboard, train, and assess team members
- Ensure store safety and security
- Stay abreast of industry trends and competitive landscape
- Deliver exceptional customer service
- Safeguard company resources
Leadership Responsibilities:
This position involves supervising team leaders and sales associates, evaluating their performance, and addressing any challenges that may arise.
Required Qualifications:
- Bachelor's degree in business or a related discipline
- Experience in retail, particularly in footwear and sports apparel
- Background in customer service
- Excellent interpersonal and communication abilities
- Capability to thrive in a dynamic environment
- Proven leadership qualities
Applicants will be required to submit personal information during the application process. By proceeding with the application, candidates consent to the utilization of their information for this purpose.
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