Customer Experience Specialist

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Michaels Stores Full time
Job Summary

We are seeking a Customer Experience Specialist to join our team at Michaels Stores. The estimated salary for this role is $16-$20 per hour, depending on location.

About the Job

The successful candidate will be responsible for providing exceptional customer service, supporting sales initiatives, and maintaining a well-organized store environment.

You will also be responsible for participating in visual merchandising displays, engaging with customers to understand their needs, and making product recommendations to drive sales.

As a member of our team, you will be required to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

Key Responsibilities
  1. Provide exceptional customer service and support sales initiatives
  2. Maintain a well-organized store environment, including stocking shelves and facing merchandise
  3. Participate in visual merchandising displays
  4. Engage with customers to understand their needs and make product recommendations
Requirements
  • 6 months retail experience preferred
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
  • Physical ability to stand for long periods, move throughout the store, and lift up to 25 pounds
  • Availability to work holidays and peak seasons


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