Customer Experience Team Member

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Nellis Auction Full time
About Nellis Auction

Nellis Auction is a family business and an Equal Opportunity Employer (EOE) with locations in Nevada, Arizona, and Texas, with new locations opening soon. Our mission is to perfect the auction experience through innovation and building trust.

Job Summary

We are seeking a highly skilled and dedicated individual to join our Customer Experience Team as a Auction Operations Specialist. This role is crucial for Nellis Auction as it ensures a seamless and positive experience for our customers, enhancing both customer satisfaction and operational efficiency.

Key Responsibilities:
  • Manage lot safety and direct traffic.
  • Check-in customers and provide initial assistance.
  • Facilitate order load-outs.
  • Process and manage customer returns.
What We Offer:
  • $17-$18.50/hour competitive salary.
  • Paid Time Off, Sick Pay, Holiday Pay.
  • Paid parental leave.
  • Medical, dental, and vision benefits.
  • 401(k) with 4% match after one year of employment.
Requirements
  • Strong multitasking abilities and flexibility in switching roles.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Positive attitude and professional demeanor.
  • Attention to detail and accuracy in all tasks.
  • Ability to work collaboratively within a team.
  • Previous experience in customer service or related fields is a plus.


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