Customer Experience Representative for TI

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Treasure Island Full time

Join Our Team and Make a Difference

Treasure Island is seeking a skilled Cage Service Associate to join our dynamic team With an estimated salary range of $45,000 - $55,000 per year, this role offers exciting opportunities for growth and advancement.

Key Responsibilities:

  • Provide outstanding guest service, ensuring every interaction is personalized and memorable.
  • Process transactions efficiently, minimizing wait times and maximizing guest satisfaction.
  • Assist guests with complex financial transactions, including Casino Credit Lines and Front Money Deposits.
  • Maintain accurate records, balance bank accounts, and ensure compliance with Gaming Regulations.
  • Collaborate with colleagues to achieve exceptional results, exceeding guest expectations.

Requirements:

  • A high school diploma or equivalent is required; a valid Gaming License is also essential.
  • At least one year of customer-facing experience is necessary, with prior cash handling experience preferred.
  • Bachelor's degree in a related field is highly desirable, demonstrating advanced knowledge and skills.
  • You must be able to work in a fast-paced environment, handle cash and financial transactions, and maintain a high level of professionalism.


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