Guest Service Representative
9 hours ago
Responsibilities:
* Organize and confirm guest reservations, requests, and changes
* Process guest payments and verify billing
* Activate and file room keys
* Provide guests with directions and information regarding property amenities and services
* Follow up on outstanding requests and resolve any issues
* Run and review daily reports and logs
* Complete designated cashier and closing reports
* Count bank at beginning and end of shift
Requirements:
* High school diploma or equivalent required
* Previous customer service experience preferred
* Ability to work in a fast-paced environment and multitask
* Excellent communication and problem-solving skills
* Ability to stand for long periods and move around the property
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
At Marriott International, we are committed to empowering our guests to regain control and enhance their well-being while traveling. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.
Thank you for considering this opportunity to join our team"}
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