Guest Services Representative

2 weeks ago


Romulus, Michigan, United States Pyramid Global Hospitality Full time
Company Overview

Pyramid Global Hospitality prioritizes its people.

As a company committed to its workforce, we strive to cultivate a nurturing and inclusive environment that promotes diversity, personal growth, and overall wellbeing.

Our dedication to a People First philosophy is evident in our employee development initiatives, benefits offerings, and our focus on fostering meaningful connections.

Pyramid Global Hospitality provides a comprehensive suite of employment benefits, including extensive health coverage, retirement savings plans, and paid leave, along with unique advantages such as wellness programs on-site, local discounts, and special rates for hotel accommodations.

Moreover, we are devoted to delivering continuous training and development opportunities to empower our employees with the skills and knowledge necessary for career advancement.

Whether you are embarking on your journey in the hospitality sector or are an experienced professional, Pyramid Global Hospitality presents a collaborative and supportive workplace that encourages personal and professional growth across more than 230 properties globally.

Discover the rewards of being part of an organization that values its workforce and is dedicated to providing outstanding guest experiences.


Location Overview


Begin an exciting career at La Quinta Inn & Suites Detroit Metro Airport, where excellence is not merely a goal but a commitment to delivering exceptional experiences. With 128 well-appointed accommodations and 1,200 sq ft of adaptable meeting space, our establishment offers a vibrant work environment that harmoniously combines comfort, dedication, and a unique culture.

What distinguishes us? Our steadfast commitment to nurturing a positive workplace culture, comprehensive benefits packages, including a 401k with company contributions, and attractive bonus schemes designed to acknowledge your commitment.

We are in search of talented individuals who possess a genuine passion for service to become part of our dynamic team.

Our Core Values emphasize personal growth, community building, and a sincere commitment to the success of every team member.

Be a vital part of a team where each individual plays an essential role in providing exceptional service and creating memorable experiences for our guests.

Explore the exciting career opportunities that await you with Pyramid Global Hospitality at La Quinta Inn & Suites Detroit Metro Airport.


Position Overview


La Quinta Inn & Suites Detroit Metro Airport, under the professional management of Pyramid Global Hospitality, is currently seeking friendly and service-oriented individuals to fulfill the role of front desk agent during the afternoon (3-11 pm) shift.


The front desk agent is tasked with welcoming and registering guests, delivering prompt and courteous service, and finalizing guest accounts upon their departure.

Qualifications

The ideal candidate will possess some experience in reception, clerical work, and/or customer service. Previous experience in hotel front desk operations is preferred. Availability for weekend and afternoon/PM (3-11 pm) shifts is required.

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