Customer Service Ambassador

22 hours ago


Romulus, Michigan, United States Marriott Full time

Join Marriott's Global Team

About Marriott

Marriott International is a leading global hospitality company with over 6,000 properties across the globe. We are committed to delivering exceptional guest experiences and creating opportunities for our employees to grow and develop their careers.

What We Offer

As a Guest Service Representative at Marriott, you will have the opportunity to work with a diverse group of guests and colleagues from around the world. You will be responsible for providing exceptional customer service, resolving guest issues, and ensuring that our guests have a memorable and enjoyable stay.

Key Responsibilities

  1. Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  2. Work collaboratively with colleagues to ensure that guest rooms and public areas are clean and well-maintained.
  3. Assist with check-in and check-out procedures, including processing payments and handling guest requests.
  4. Participate in ongoing training and development programs to improve your skills and knowledge.

Requirements

To be successful as a Guest Service Representative at Marriott, you will need to have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to lift up to 25 pounds and stand for long periods of time.

What We're Looking For

We are looking for individuals who are passionate about delivering exceptional guest experiences and are committed to providing outstanding customer service. If you are a team player who is able to work well under pressure, we encourage you to apply for this exciting opportunity.



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