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Customer Service Representative

2 months ago

Romulus, Michigan, United States Cochran Brothers Inc Full time

About the Role:

Cochran Brothers Inc is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a prompt and professional manner
  • Provide accurate and timely information to customers regarding our products and services
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Maintain accurate records of customer interactions and resolve issues in a timely manner

Requirements:

  • High School Diploma or equivalent required
  • Basic computer skills and proficiency in data entry and invoicing software
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A competitive hourly rate of $16/hour
  • Opportunities for growth and professional development
  • A dynamic and supportive work environment