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Guest Room Quality Assurance Specialist
2 months ago
About the Role:
The Delta Hotels by Marriott is seeking a skilled Rooms Inspector to join our team. As a Rooms Inspector, you will play a critical role in ensuring the highest standards of guest satisfaction and hotel quality.
Key Responsibilities:
- Room Inspections: Conduct thorough inspections of designated guest rooms and public areas to identify and report any discrepancies or areas for improvement.
- Work Order Management: Complete work orders as needed to address any issues or concerns identified during inspections.
- Training and Development: Assist in training new team members and provide guidance on hotel policies and procedures.
- Guest Service: Respond to special guest requests in a timely and friendly manner, ensuring a positive experience for our guests.
Requirements:
- Hotel Experience: Prior experience in hotel housekeeping or a related field is required.
- Inspection Skills: Strong inspection skills and attention to detail are essential for this role.
- Leadership Experience: Supervisory or lead experience is ideal, but not required.