Campus Retail Team Lead

5 days ago


Salt Lake, Utah, United States Follett Full time
Job Summary

Follett is seeking a highly motivated and experienced Retail Store Leader to oversee the operations of our campus store. As a key member of our team, you will be responsible for driving sales growth, delivering exceptional customer service, and maintaining a high level of operational excellence.

Key Responsibilities
  • Drive Sales Growth: Execute store plans and daily operations to meet sales objectives, including executing sales promotions and special events.
  • Operational Excellence: Maintain a clean and organized store environment, ensure accurate inventory control, and operate cash registers and store systems efficiently.
  • Talent Management: Supervise and train team members, including onboarding procedures, scheduling, and performance management.
  • Customer Service: Foster a customer-centric culture, provide solutions-based selling, and maintain service level agreements for orders.
  • Campus Relationships: Communicate and partner with the campus to facilitate events and maintain a positive relationship.
Requirements
  • Education: Associate's Degree or equivalent.
  • Experience: 0-5 years of relevant experience in retail or a related field.
  • Skills: Strong organizational, time management, and problem-solving skills, as well as excellent customer service and communication skills.
Benefits
  • Medical, Dental, and Vision Insurance
  • Voluntary Insurance Plans
  • 401k with 100% Company Match (up to 4%)
  • 80 hours Vacation + Sick Days
  • 10 Paid Company Holidays
  • Quarterly Bonus Plan

Follett is an Equal Opportunity Employer and welcomes candidates from diverse backgrounds.



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