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Culinary Team Lead
2 months ago
Job Summary:
Cafe Zupas is seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, including managing staff, maintaining high standards of customer service, and ensuring the overall success of our business.
Key Responsibilities:
- Manage Restaurant Operations: Oversee the daily operations of the restaurant, including managing staff, maintaining high standards of customer service, and ensuring the overall success of our business.
- Lead and Develop Team Members: Develop and lead a high-performing team of restaurant staff, providing direction, feedback, and coaching to ensure they have the skills and knowledge needed to succeed.
- Cultivate a Positive Culture: Foster a positive and inclusive work environment that promotes teamwork, respect, and open communication among team members.
- Drive Sales and Revenue: Develop and implement strategies to drive sales and revenue growth, including managing inventory, controlling costs, and optimizing menu offerings.
- Ensure Exceptional Customer Service: Ensure that every customer has an exceptional experience, including responding to customer complaints and feedback, and implementing processes to improve customer satisfaction.
Requirements:
- Leadership Experience: 2-5 years of leadership experience in the restaurant or retail industries, with a proven track record of success in managing teams and driving business results.
- Education: Bachelor's degree in Hospitality/Restaurant Management or related field.
- Skills: Strong leadership and communication skills, with the ability to motivate and inspire team members. Proven ability to analyze data and make informed business decisions. Strong problem-solving and conflict resolution skills.
What We Offer:
- Competitive Salary and Benefits: Competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Advancement: Opportunities for advancement and professional growth, including training and development programs and career advancement opportunities.
- Fun and Dynamic Work Environment: Fun and dynamic work environment, with a team of passionate and dedicated professionals who are committed to excellence.