Strategic Business Leader

2 days ago

Fort Lauderdale, Florida, United States Omni Hotels & Resorts Full time
Job Description

Job Title: Strategic Business Leader

Job Summary:

The Strategic Business Leader will serve as the primary, strategic business leader of the Omni Ft. Lauderdale Hotel, responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation intended to deliver a return on investment to ownership.

Key Responsibilities:

  • Lead a team in the development and implementation of property-wide strategies and ensure implementation of brand service strategy and initiatives, with the objective of meeting or exceeding guest expectations.
  • Build relationships with key customers and members through personal involvement in the sales process.
  • Ensure Omni Hotels & Resorts sales channels are leveraged and initiate independent and proactive sales activities, when appropriate, to generate demand.
  • Set goals and expectations for direct reports.
  • Build an effective executive leadership team by bringing a diverse group of individuals into high morale and highly effective units.
  • Hire executive committee team members who demonstrate strong functional expertise, creativity, entrepreneurial leadership and critical thinking to meet the business needs of the operation.
  • Manage the pre-opening budget.
  • Work collaboratively with Broward County administrators to build strong relationships to aid the business objectives of the hotel.
  • Inspire and motivate team to achieve operational excellence.
  • Create a cohesive leadership team and positive business environment that consistently delivers results.
  • Develop deployment strategies to market property in order to continue to grow market share.
  • Support the sales strategy by encouraging effective revenue management practices.
  • Review the STR report, competitive shopping reports and using other resources to maintain an awareness of the property's market position.
  • Identify key drivers of business success.
  • Review sales goals and strategies to ensure alignment with positioning and pricing.
  • Ensure sales and revenue engines are leveraged to drive RevPAR improvement year over year.
  • Work collaboratively with Global Sales Offices to build and nurture strong relationships to aid the business objectives of the hotel.
  • Provide strategic direction and direct support to ensure the success of the group sales team.
  • Ensure capital expenditure funds are being budgeted and deployed effectively and within program.
  • Hold staff accountable for successful performance in a positive manner.
  • Utilize an 'open door' policy.
  • Communicate a clear and consistent message regarding property goals to produce desired results.
  • Foster associate engagement to providing excellent service.
  • Conduct annual performance appraisals with direct reports according to Standard Operating Procedures.
  • Participate in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction.
  • Participate directly in risk management issues and prevention including legal and workers compensation.
  • Ensure accurate revenue, expense and labor forecasts and execution.
  • Create appropriate development plans based on individual strengths, development needs, career aspirations and abilities.

Requirements:

  • 10 years minimum experience as a General Manager in an upscale environment.
  • Previous experience in a similar environment and convention hotel preferable.
  • Pre-opening or repositioning experience preferred.
  • Strong leadership skills.
  • Excellent communications skills.
  • Able to motivate team to provide best-in-class customer service.
  • 10+ years of P&L responsibilities.
  • Bachelor's degree preferred.

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