Dining Room Manager
1 week ago
STK Boston is renowned for its innovative approach to Vibe Dining, merging high-energy ambiance with exceptional culinary experiences. We take pride in delivering unforgettable moments for our guests, regardless of the occasion.
Position Summary:
The role of a Maître D' is crucial in fostering a vibrant atmosphere and ensuring seamless operations within our establishment. This position requires a deep understanding of hospitality dynamics and proficiency with reservation management systems, particularly OpenTable. A successful candidate will have prior experience in a leadership capacity, engaging with various Front of House roles.
Key Responsibilities:
- Oversee and enhance the concierge program.
- Manage hiring, training, and scheduling for host, coat check, and door staff.
- Optimize guest flow during service periods.
- Develop and maintain reservation books to accommodate high guest volumes effectively.
- Build and sustain strong relationships with hotels and booking agents.
- Ensure guest information is accurately maintained in our database.
- Keep all guest-facing information current, including operational details, marketing materials, and menus.
- Engage with guests through reviews and social media to uphold a positive online reputation.
- Act as a dependable team member who contributes positively to a dynamic work environment.
- Open and close the venue as needed, fulfilling floor manager duties.
Qualifications:
- Minimum of 3 years of relevant professional experience.
- Strong leadership and management capabilities.
- Excellent interpersonal, communication, and problem-solving skills.
- Solid understanding of business operations.
- Expertise in restaurant management systems.
- Ability to integrate quickly into a team and be recognized as a leader.
- Proficient in identifying challenges, developing solutions, and executing tasks effectively.
- Skilled in delegation with a professional demeanor.
- Willingness to work extended hours, including late nights.
Benefits:
We offer comprehensive insurance benefits to all full-time and variable benefit-eligible employees, including:
- Medical
- Dental
- Vision
- Group Life and Disability
- Group Accident Insurance
- Group Hospital Indemnity Insurance
- Group Critical Illness Insurance
Additionally, all employees enjoy:
- Employee Assistance Program (EAP)
- Dependent Care Benefit
- Employee Dining Discounts and/or complimentary meals onsite
- Traditional and Roth 401K Plan
- Commuter Benefits
- Paid time off
We utilize eVerify to confirm U.S. employment eligibility.
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