Seasonal Customer Experience Ambassador
6 hours ago
At Indigo, we're dedicated to creating exceptional experiences for our customers and employees. As a Seasonal Customer Experience Representative, you'll play a key role in cultivating a warm and welcoming environment in our stores. Your mission will be to connect with customers, share the stories behind our products, and inspire them to discover new favorites.
**Key Responsibilities:**
* Support the daily operations of the store, ensuring a seamless customer experience
* Conduct inventory cycle counts, replenish stock, and manage product returns
* Use merchandising standards to create visually appealing displays and stimulate the store
* Create a warm and welcoming environment, making every customer feel valued
* Engage with customers, leveraging our products to tell stories and connect them to our brand
* Curate specific product collections for each customer, showcasing our expertise
* Role model Indigo's High Performance Characteristics, embodying our values and mission
* Seek information on new products, promotions, and programs to stay up-to-date
* Contribute to a culture of health and safety, actively participating in ensuring the well-being of colleagues and customers
* Respond to customer feedback in a timely manner, taking ownership of issues
* Hold self and others accountable, providing continuous feedback and support
**Qualifications:**
* Experience in specialty retail or a related field is an asset
* Adaptability, flexibility, and a willingness to learn new things and be exposed to all aspects of the store
* Demonstrated commitment to creating an exceptional employee and customer experience
* Ability to be mobile on the sales floor for extended periods
* Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
* Must be available to work a flexible schedule, including evenings, weekends, and holidays
**At Indigo, we're committed to fostering diversity and inclusion, creating a welcoming environment for everyone. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of color, LGBTQ2+, and people with disabilities. Accommodations are available upon request.
**Join our team and be part of a dynamic and enriching culture that values creativity, innovation, and community involvement.**
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