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Customer Service Ambassador

2 months ago


Short Hills, New Jersey, United States Neiman Marcus Full time
Service Concierge Role

We are seeking a skilled Service Concierge to join our team at Neiman Marcus. As a Service Concierge, you will be an integral part of our selling environment, focusing on delivering exceptional service to our clients.

Key Responsibilities:
  • Welcome and engage with clients, understanding their needs and preferences.
  • Guide clients through their shopping experience, providing personalized service and support.
  • Assist with customer service inquiries and resolve issues in a timely and professional manner.
  • Collaborate with colleagues to ensure seamless service delivery and a positive client experience.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and conflict resolution skills.
  • Knowledge of retail operations and customer service principles.

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.