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Administrative Coordinator for Service Operations

2 months ago

Boynton Beach, Florida, United States IlluminationFL Full time
Job Overview

Position Summary:

Illumination FL is seeking a skilled, dependable, and detail-oriented administrative professional to support our dynamic customer service division. A background in the service or trade sector is essential. Please refrain from applying if you lack relevant industry experience.

The ideal candidate will be focused, capable of multitasking, receptive to guidance, and able to operate independently in a fast-paced setting. A minimum of 5 years residency in South Florida and familiarity with the geography of Palm Beach County is required.

The role of the administrative coordinator involves collaborating with the office manager to deliver daily assistance for the company's landscape lighting estimates, sales, and installations. Responsibilities include quoting, managing lead intake, nurturing leads, and conducting follow-ups. Relevant experience is mandatory.

This in-office support role demands exceptional data entry capabilities, knowledge of customer billing best practices, crew scheduling, and quoting procedures. The administrative coordinator will also engage in daily communications with leads, clients, outside sales personnel, and upper management to streamline workflows across various business facets.

The successful candidate will be a quick learner, thrive in a fast-paced environment, exhibit excellent phone etiquette, and communicate effectively via email. A minimum of 5 years of office experience is required, and candidates must pass a criminal background check.

We are looking for a positive team player eager to contribute to a growing company within a specialized industry.

Key Responsibilities
  • Manage daily customer billing, collections, and crew scheduling
  • Follow up on client estimates, service, and maintenance inquiries
  • Assist in the daily scheduling of service, installation, and maintenance appointments
  • Support inventory management tasks
Qualifications
  • Strong attention to detail
  • Highly organized
  • Excellent communication skills
  • Professional email correspondence abilities
  • Able to work autonomously
  • Familiarity with Palm Beach and Broward County geography
  • Strong phone communication skills
  • Team-oriented and proactive
  • Experience with quoting is advantageous
  • Bi-lingual skills are a plus
  • Experience with Photoshop is a plus

Work Schedule: Monday to Friday, 8 AM to 5 PM.

Benefits: Medical, Dental, and Vision insurance available after 90 days.