Front Office Coordinator
4 weeks ago
We are seeking a highly skilled and experienced Front Office Coordinator to join our team at South Bay Workforce Investment Board. The ideal candidate will have a strong background in administrative support, excellent communication skills, and the ability to work well under pressure.
Key Responsibilities- Front Office Operations: Oversee the day-to-day operations of the front office, ensuring a welcoming and efficient environment for visitors and staff.
- Staff Supervision: Supervise front office staff, including planning, directing, delegating assignments, and issuing performance evaluations as needed.
- Customer Service: Provide exceptional front desk support, managing phone calls, scheduling appointments, and greeting visitors with a polished and courteous demeanor.
- Administrative Support: Assist with the planning, organizing, and execution of company events, including social gatherings and annual meetings.
- Record Keeping: Maintain accurate and up-to-date records, including files and documents, with an effective filing system.
- Education: Associate's Degree in Business Administration or a relevant field from an accredited college or university.
- Experience: At least five (5) years of experience in an administrative or executive support role, including managing schedules, handling correspondence, making travel arrangements, and maintaining office systems.
- Skills: Excellent customer service, communication, and organizational skills, with the ability to work collaboratively and effectively with diverse groups.
- Certifications: Proficiency in MS Outlook, MS Office (particularly Excel and Word), and familiarity with office equipment (e.g., fax machines, printers).
This is a full-time, non-exempt position with a standard workweek of 40 hours. The ideal candidate will be able to work well under stress, meet deadlines, and maintain a high level of professionalism and ethics.
We offer a comprehensive employee benefits package, including 75% health reimbursement (employee only) for eligible employees, sick and vacation time, holidays, and a competitive 401k plan. Eligibility for Public Service Loan Forgiveness (PSLF) is also available.
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