Bilingual Call Center Representative

3 weeks ago


Hawthorne, California, United States Los Angeles Center for Ear Nose Throat and Allergy Full time
Job Summary

As a Bilingual Call Center Representative at Los Angeles Center for Ear Nose Throat and Allergy, you will be the first point of contact for patients, providing exceptional customer service and ensuring a positive experience. Your role will involve greeting patients, answering inquiries, and verifying insurance information.

Key Responsibilities
  • Welcoming and assisting patients in person or over the phone
  • Verifying patient demographics and insurance information
  • Notifying back office staff of patient arrivals
  • Preparing lab requisition forms and scanning radiology and lab requisitions
  • Recording reminder call outcomes and maintaining patient records
  • Ensuring patient appointments are on schedule and notifying managers of delays
  • Providing comfort and support to patients
  • Maintaining patient confidentiality and adhering to HIPAA guidelines
Requirements
  • High School Diploma or equivalent required
  • 1-2 years of experience in a call center or front desk role
  • At least 1 year of experience in a medical setting
  • Must be bilingual and fluent in English and Spanish
  • General knowledge of HIPAA and CPT codes
  • Ability to work in a relatively unsupervised environment with high accuracy
Physical Demands

The physical demands of this role include sitting for long periods, using hands and fingers in repetitive motions, and lifting up to 20 pounds periodically.



  • Hawthorne, California, United States SpaceX Full time

    Customer Support Associate, Bilingual SwedishAt SpaceX, we're pushing the boundaries of space technology and exploration. As a Customer Support Associate, Bilingual Swedish, you'll play a critical role in ensuring our customers have an exceptional experience with our Starlink satellite constellation.Key Responsibilities:Triage and resolve customer issues...


  • Hawthorne, California, United States SpaceX Full time

    Customer Support Associate, Bilingual DutchAt SpaceX, we're pushing the boundaries of space technology to make humanity a multi-planetary species. As a Customer Support Associate, you'll be a key part of our team, ensuring our customers have an exceptional experience with our Starlink satellite constellation.Key Responsibilities:Triage and resolve customer...


  • Hawthorne, California, United States Alta Hospitals Full time

    Job Summary: We are seeking a highly organized and detail-oriented Patient Access Representative II to join our team at Alta Hospitals. As a key member of our admissions team, you will be responsible for ensuring the efficient and orderly admission of patients, while also providing exceptional customer service and maintaining accurate patient information.Key...


  • Hawthorne, California, United States Space Exploration Technologies Corporation Full time

    Job SummaryAs a member of the Starlink Customer Support team, you will be responsible for providing exceptional customer service and technical support to our customers worldwide. You will be the face of Starlink to our customers, ensuring they have a positive experience with our revolutionary satellite constellation.Key ResponsibilitiesProvide technical...


  • Hawthorne, California, United States Family of Kidz Full time

    Job SummaryWe are seeking a highly skilled Pediatric Speech Language Pathologist to join our team at Family of Kidz. As a Speech Therapist for school-age children and adolescents, you will have the opportunity to create your own schedule and work with a passionate team dedicated to helping kids.ResponsibilitiesDesign and implement creative individual and/or...


  • Hawthorne, California, United States NAPA Center Full time

    Job SummaryWe are seeking a skilled and compassionate Patient Coordinator to join our team at NAPA Center. The ideal candidate will possess excellent communication skills, a high level of organization, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesGreet clients and visitors with a positive and helpful attitudeAssist...


  • Hawthorne, California, United States SpaceX Full time

    Job SummarySpaceX is seeking a highly skilled and multilingual Customer Support Associate to join our team. As a Customer Support Associate, you will be the face of SpaceX to our customers, ensuring they have an exceptional overall experience.Key ResponsibilitiesTriage and resolve customer issues across multiple channels, providing technical support to...


  • Hawthorne, California, United States CA Sports and Spine Center Full time

    Job OverviewWe are seeking a highly organized and proactive Administrative Assistant to provide comprehensive administrative support to our President and CEO and to a limited degree to our CFO and Director of Operations.The ideal candidate will be a strategic partner skilled in managing high-level projects, prioritizing tasks, and facilitating efficient...


  • Hawthorne, California, United States FeldCare Connects Full time

    FeldCare Connects, a leading provider of home health care, is seeking a motivated Physical Therapy Assistant to join our team. As a Physical Therapy Assistant, you will work with patients of all ages, providing quality care and support to help them achieve their goals. This is an independent contractor opportunity, allowing you to work in the Hawthorne area...


  • Hawthorne, California, United States Titan Placement Group Full time

    Job Title: Women's Health Nurse Practitioner or Physicians AssistantLocation: Los Angeles, CATitan Placement Group is seeking a Women's Health Nurse Practitioner or Physicians Assistant to join our team in Los Angeles, CA. As a Women's Health NP/PA, you will provide primary care to patients in an outpatient setting.Responsibilities:Provide primary care to...


  • Hawthorne, California, United States HENRYS PLUMBING & HEATING SUPPLY CO Full time

    Job DescriptionProvide exceptional customer service by answering phones and performing various clerical duties as needed.Responsibilities include:Answering phone calls and responding to customer inquiriesPerforming administrative tasks such as data entry and filingAssisting with daily operations and maintaining a clean and organized workspaceCompany...


  • Hawthorne, California, United States Wingstop Full time

    Key Responsibilities:As a Guest Service Team Member at Wingstop, you will be the face and voice of the restaurant, delivering World Class service to all guests. This includes greeting guests, answering phone calls, taking and delivering orders, and providing a positive and genuine experience. You will be responsible for interacting with guests in a friendly...

  • In-House Counsel

    3 days ago


    Hawthorne, California, United States CA Sports and Spine Center Full time

    Job OverviewThe In-House Staff Attorney will provide legal counsel and support across various aspects of the company's operations. This role involves drafting and reviewing legal documents, advising on regulatory compliance, managing litigation, and ensuring the company's activities adhere to legal requirements.Key Responsibilities:Legal Counsel: Provide...


  • Hawthorne, California, United States FeldCare Connects Full time

    Job DescriptionFeldCare Connects, a leading home health care provider, is seeking a motivated Spanish-speaking Physical Therapy Assistant to deliver high-quality care to patients of all ages.This is an opportunity to work as an Independent Contractor, serving the Hawthorne area, and providing patient-centered care with a focus on independence, flexibility,...


  • Hawthorne, California, United States SpaceX Full time

    Job SummaryAt SpaceX, we are seeking a highly skilled and bilingual Customer Support Associate to join our Starlink team. The successful candidate will provide exceptional customer service, troubleshoot technical issues, and resolve customer complaints in a timely and professional manner. ResponsibilitiesTriage and resolve customer issues via phone, email,...


  • Hawthorne, California, United States Providence Health & Service Full time

    Job SummaryAs a Medical Office Representative with Providence Health & Service, you will play a vital role in ensuring the smooth flow of patients through our front office. Your responsibilities will include managing patient interactions, accurately coding services rendered, and overseeing cash management. Key ResponsibilitiesManage patient flow and...

  • Traveling Nurse RN

    1 month ago


    Hawthorne, California, United States Cynet Health Full time

    Job Title: Registered Nurse IJob Specialty: Home HealthJob Duration: 13 weeksShift: Day Shift, Monday to Friday, 8:00 AM to 5:00 PMGuaranteed Hours: Not guaranteedExperience: Minimum of 1 full year of Adult Home Health or Hospice experienceLicense: Must have a current and valid nursing licenseCertifications: CPR and BLS requiredKey Responsibilities:•...


  • Hawthorne, California, United States SpaceX Full time

    Job SummarySpaceX is seeking a highly skilled Avionics Reliability Engineer to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the reliability of our Avionics flight components and assemblies.Key ResponsibilitiesEvaluate product and process output data to drive improvements in manufacturing and acceptance...


  • Hawthorne, California, United States SpaceX Full time

    At SpaceX, we are pushing the boundaries of space technology and exploration. As a Build Reliability Engineer, you will play a critical role in ensuring the reliability of our flight components and assemblies.This position requires a strong understanding of quality objectives, design for manufacturability, and risk quantification. You will evaluate product...


  • Hawthorne, California, United States ADT Full time

    Job Summary:The Commercial Installation Technician will be responsible for installing and troubleshooting low voltage panels, wiring, and associated devices. This role requires a strong understanding of intrusion systems, fire systems, CCTV, intercom, and access control systems.Key Responsibilities:Install and troubleshoot low voltage panels, wiring, and...