Service Coordinator 2

2 weeks ago

Vancouver, Washington, United States Vancouver Housing Authority Full time
About the Role

We are seeking a highly skilled and compassionate Service Coordinator 2 to join our team at the Vancouver Housing Authority. As a key member of our Permanent Supportive Housing (PSH) team, you will play a vital role in linking residents to supportive services and providing referral assistance.

Key Responsibilities
  • Provide general case management, including intake and resource connection for all residents needing such assistance with appropriate agencies and service providers in the community.
  • Meet all assigned program requirements, including reporting, tracking, administrative functions, and educational requirements (CEU's).
  • Educate residents on service availability, application procedures, resident rights, and monitor the ongoing provision of services while keeping the case management and provider agency current regarding the progress of the individual, as needed.
  • Help residents build informal support networks with volunteers and/or other residents, family, and friends.
  • Facilitate team meetings with service providers to practice collaborative problem solving as needed.
  • Provide training to residents in the obligations of tenancy or coordinate such training.
  • Educate other staff on the issues related to the area of specialty to help them better work with and assist the residents.
Requirements
  • BA in Social Service or equivalent in a related field (a plus).
  • At least 2 years of direct service experience working with populations experiencing homelessness.
  • Experience and/or training working with mental health diagnoses, drug and alcohol dependency issues, and/or co-occurring disorders.
  • Experience and/or training in the legal liability issues relating to providing services coordination, drug and alcohol use, as well as mental health issues.
  • Valid driver's license and fewer than 3 moving violations within the last 3 years.
What We Offer
  • Starting salary range of $3,670 to $4,037 per month based on experience.
  • Full-time, non-exempt, union-represented position working 40 hours per week, Monday - Friday.
  • Medical, dental, vision, life insurance, short-term and long-term disability insurance.
  • Benefits package also includes 9.11% paid into WA PERS by employer, 12 company paid holidays, and generous paid time off and separate sick time accrual.
How to Apply

A cover letter and resume are required when applying for this position. For more information on the Vancouver Housing Authority, please visit our website. We do not discuss application status during the selection process. Applications will be reviewed on an ongoing basis until the position is filled.

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