Lead Outbound Operations Coordinator

2 weeks ago


Cartersville Georgia, United States Chick-fil-A Supply LLC Full time

Overview:
As a Lead Outbound Operations Coordinator, you will play a crucial role in overseeing and facilitating outbound
workflow while addressing any discrepancies that may arise during daily outbound processes at Chick-fil-A Supply.

About Chick-fil-A Supply
Chick-fil-A Supply, LLC, a subsidiary of Chick-fil-A, Inc., is a forward-thinking distribution service provider
dedicated to understanding and fulfilling the distinct needs of Chick-fil-A restaurants. Our mission is to ensure
that restaurants receive the necessary food and products through a streamlined delivery experience that reflects the
Chick-fil-A culture of care. For further details, please visit our website.

Key Responsibilities:
1. Strategically planning, allocating, and coordinating all outbound activities within WMS/JDA systems.
2. Collaborating with Warehouse Supervisors to optimize dock flow through effective resource management.
3. Monitoring and managing order modifications, ensuring timely adjustments in WMS/JDA systems and delegating tasks as needed.
4. Working closely with Customer Service and Transportation teams to address urgent delivery and will-call requests.
5. Aligning and executing the release of tasks to the picking queue to enhance staging and loading efficiency.
6. Assigning emergency replenishment tasks to prioritize transfer orders.
7. Generating transfer documentation as required.
8. Coordinating with the Transportation team to conduct pre-load trailer inspections and manage trailer pre-cooling according to temperature specifications.
9. Identifying and escalating any loading challenges to leadership proactively.
10. Conducting end-of-day reconciliation to confirm successful order fulfillment.
11. Contributing to all outbound activities as necessary, including picking, replenishment, and loading.

Minimum Qualifications:
- A minimum of 2 years of experience in a warehouse environment.
- Demonstrated ability to work independently with minimal supervision.
- Exceptional attention to detail and organizational skills.
- Strong understanding of operational priorities, dependencies, and capacities.
- Proficiency in navigating and executing tasks within WMS systems.
- Excellent relationship-building and communication skills across diverse stakeholders.
- High level of initiative and urgency.
- Proactive approach to problem-solving.
- Solutions-oriented mindset.

Preferred Qualifications:
- Over 3 years of warehouse experience, ideally in distribution.
- Experience in Operations Coordination or a related role is advantageous.

Minimum Years of Experience:
2

Travel Requirements:
0%

Required Level of Education:
High School

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