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Finished Goods Logistics Coordinator

2 months ago

Dalton Georgia, United States Samsung SDS America Full time

Job Summary:

Samsung SDS America is seeking a highly skilled and experienced professional to fill the role of Warehouse Operations Manager. This position is responsible for overseeing the daily operations of the finished goods warehouse, ensuring that products are properly managed, shipped, and delivered to customers in a timely and efficient manner.

Key Responsibilities:

  • Oversee the process of finished goods inventory management, ensuring accurate and efficient handling of products ready for shipment.
  • Monitor the loading and shipping of finished goods, ensuring that all products are properly packed and dispatched to customer distribution centers in good condition.
  • Manage the daily outbound schedule, coordinating with carriers to ensure timely and accurate deliveries.
  • Use Warehouse Management Systems (WMS), MS Excel, and SAP to track outbound shipments, monitor inventory levels, and ensure product accuracy.
  • Make necessary adjustments to outbound processes to meet shipping deadlines and adapt to changes in order volumes.
  • Monitor team performance, ensuring efficient use of labor and resources to meet shipping and inventory management targets.
  • Support all established shipping and distribution goals, ensuring alignment with customer expectations.

Client Relationship Management and Service Delivery:

  • Build and maintain strong relationships with clients, addressing their shipping and inventory needs proactively.
  • Ensure a thorough understanding of all aspects of the finished goods process, as well as client expectations.
  • Respond promptly to customer requirements, concerns, and issues, resolving any discrepancies or delays in shipment.
  • Ensure that customer requirements for finished goods are met efficiently and to their satisfaction.

Compliance and Documentation Management:

  • Ensure that all shipping documentation is completed accurately and submitted to the appropriate departments in a timely manner.
  • Enforce safety standards and policies in the finished goods area, ensuring compliance with health regulations and OSHA standards.
  • Maintain a cohesive, positive, and clean work environment in the finished goods warehouse.
  • Ensure compliance with all established safety programs and company standards.

Team Leadership and Development:

  • Lead and motivate the finished goods warehouse team, ensuring high levels of productivity and efficiency.
  • Provide training and coaching to team members on inventory management, shipping processes, and safety procedures.
  • Assist in the selection and training of new team members, fostering talent development within the team.
  • Communicate department objectives, performance metrics, and productivity expectations to team members.

Record Keeping and Reporting:

  • Maintain accurate and comprehensive records of finished goods inventory levels, outbound shipments, and any issues encountered during the shipping process.
  • Compile and present reports on finished goods inventory, shipping status, and any damages or discrepancies in shipments.
  • Develop and implement data quality checks to ensure the accuracy and consistency of inventory and shipping data.
  • Create and maintain reports and dashboards to track key performance indicators (KPIs) related to finished goods management and customer satisfaction.

Requirements:

  • Bachelor's Degree in Logistics, Supply Chain Management or a related field.
  • 5+ years of logistics or warehouse operation experience, with a focus on finished goods management, is required.
  • Relevant industry knowledge, particularly in shipping and inventory management.
  • Ability to build trustworthy relationships with customers and internal teams at all levels (C-Level, Managers, Staff).
  • Excellent presentation, communication, and organizational skills.
  • Strong problem-solving skills with the ability to adapt to changing priorities.
  • Proficiency in Microsoft Office applications (PPT, Excel, Word) and experience with Warehouse Management Systems (WMS) and SAP.
  • Strong team player with the ability to lead and develop staff in a fast-paced environment.
  • Korean Bilingual preferred.

Ability to Travel:

Up to 10% in the U.S.

Required to work on-site.

Working Conditions:

This position is primarily based in a 24/7 manufacturing facility and may require changing shifts.

This role may involve working outside of regular business hours to meet deadlines or address operational issues.

Benefits:

Samsung SDS America offers a comprehensive suite of programs to support our employees:

  • Top-notch medical, dental, vision and prescription coverage.
  • Wellness program.
  • Parental leave.
  • 401K match and savings plan.
  • Flexible spending accounts.
  • Life insurance.
  • Paid Holidays.
  • Paid Time off.

Additional Benefits:

Samsung SDS America supports your professional development and growth in your future career.

Samsung SDS America, Inc. is an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.