Customer Service Manager

2 days ago


Charleston, West Virginia, United States Burlington Stores Full time
Customer Service Lead Job Description">

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Lead. In this role, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service at all times.

Key Responsibilities:

  • Model Company Core Values: Maintain a customer-first focus and deliver a consistently great experience to all customers with a high level of professionalism.
  • Drive Improvement: Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all customers.
  • Maintain Front End Area: Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
  • Coordinate Meal and Break Periods: Coordinate meal and break periods and monitor schedule adherence.

Requirements:

Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs or more, as well as the ability to stand and walk for extended periods of time.

Benefits:

Enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan.



  • Charleston, West Virginia, United States College of Charleston Full time

    Job OverviewThis role combines customer service expertise with financial aid knowledge to create a seamless experience for students, parents, and external partners. The ideal candidate will possess excellent communication skills, a strong understanding of Title IV regulations, and the ability to multitask in a fast-paced environment.ResponsibilitiesServe as...


  • Charleston, West Virginia, United States WK Solutions Inc. Full time

    **Company Overview**We are a recognized consumer product management firm in New Jersey. Our dedication to fostering long-lasting relationships between clients and their consumers sets us apart from the competition.We are seeking a highly skilled individual to join our team as a Customer Service Representative.Job DescriptionAs a Customer Service...


  • Charleston, West Virginia, United States HomeTeam Pest Defense Full time

    Grow with HomeTeam Pest DefenseWe put our customers at the heart of everything we do. At HomeTeam, we're committed to delivering exceptional service and support. As a Customer Service Representative, you'll play a vital role in making this happen.Your Key Responsibilities:Provide world-class customer experiencesCommunicate effectively with internal and...


  • Charleston, West Virginia, United States Urban Nirvana Spa & Salon Full time

    Front Desk & Retail Associate Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk & Retail Associate to join our team at Urban Nirvana Spa & Salon. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing administrative tasks, and promoting retail products.About the...


  • Charleston, West Virginia, United States Food Lion Full time

    Fulfill your career aspirations with Food Lion, a leading grocery retailer on the East Coast! As a Sales Associate, you will be at the forefront of providing exceptional customer service, ensuring a seamless shopping experience for our valued customers.Your primary responsibilities will include greeting customers warmly, efficiently unloading groceries from...


  • Charleston, West Virginia, United States Bluegreen Vacations - Bluegreen Corporation Full time

    Job Title: Customer Service RepresentativeWe are seeking a friendly and approachable Customer Service Representative to join our team at Bluegreen Vacations - Bluegreen Corporation. As a Customer Service Representative, you will be the first point of contact for guests and provide exceptional service to ensure a positive experience.Compensation: $15/hourJob...


  • Charleston, West Virginia, United States Hendrick Automotive Group Full time

    Job OverviewHendrick Automotive Group is seeking a highly skilled Customer Service Representative to join our team in Charleston, South Carolina. As a key member of our sales department, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Responsibilities* Greet and assist customers in a...


  • Charleston, West Virginia, United States Chico's FAS Full time

    About the Role:We are seeking a highly motivated and customer-focused Support Associate to join our team. As a key member of our sales floor team, you will play a vital role in providing exceptional customer service and supporting a positive store environment.Job Summary:The successful candidate will be responsible for supporting sales floor operations,...


  • Charleston, West Virginia, United States Chico's Full time

    About UsWe are a customer-obsessed, innovative retail company known for our best-in-class culture. Our teams are dedicated to providing an exceptional shopping experience.">Job SummaryEstimated Salary: $35,000 - $45,000 per yearWe are seeking a motivated Sales Associate to join our team at The Shops at Charleston Place. As a Sales Associate, you will be...


  • Charleston, West Virginia, United States Food Lion Full time

    About the Role:This position involves being the face of Food Lion, ensuring customers have a great shopping experience.Key Responsibilities:Provide excellent customer service, ensuring a positive shopping experienceUnloading customers' groceries and assisting with checkoutChecking prices and maintaining accuracyAssisting with inventory management and...


  • Charleston, West Virginia, United States Comfort Inn Charleston Downtown Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and friendly Front Desk Agent to join our team at Comfort Inn Charleston Downtown.About the Job:Provide exceptional customer service to guests, responding to inquiries and resolving issues in a professional and courteous manner.Manage front desk operations, including check-in,...


  • Charleston, West Virginia, United States Holiday Inn Express Charleston Full time

    Job Summary: Customer Service Team Leader - Holiday Inn Express CharlestonWe are seeking an experienced and charismatic Customer Service Team Leader to join our front desk team at Holiday Inn Express Charleston. As a leader in our customer service operations, you will be responsible for developing and implementing strategies to deliver exceptional guest...


  • Charleston, West Virginia, United States Rainbow Stores Full time

    We are seeking a highly skilled Business Operations Manager to oversee our sales team at Rainbow Stores.**Responsibilities:**Supervise a team of retail sales workers to optimize performance and efficiency.Adjust the daily schedule for shift personnel to ensure maximum productivity.Develop and implement effective training programs for employees to enhance...


  • Charleston, West Virginia, United States U-Haul Full time

    Job Title: Customer Service Team MemberWe are seeking a motivated and friendly individual to join our team as a Customer Service Team Member. As a key member of our team, you will provide exceptional customer service, ensuring that customers receive the help they need throughout their journey with U-Haul.This role involves assisting customers with U-Haul...


  • Charleston, West Virginia, United States Walmart Full time

    We're looking for a Customer Service Specialist to join our team at Walmart. In this role, you'll be responsible for ensuring that customer orders are filled accurately and providing excellent customer service to our customers. You'll also be working in a fast-paced environment, dispensing customer orders quickly and accurately in varying weather...


  • Charleston, West Virginia, United States i2 Group Inc. Full time

    About the Rolei2 Group, a Harris Computer company, is seeking a seasoned Customer Success Manager to join our team. The successful candidate will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers.As a Customer Success Manager, you will be the primary point of contact, collaborating with customers to understand...


  • Charleston, West Virginia, United States City National Bank of WV Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative at City National Bank of WV. As a key member of our team, you will be responsible for providing exceptional customer service by promptly addressing customer inquiries and resolving issues.In this role, you...


  • Charleston, West Virginia, United States State Farm Insurance Full time

    Job Summary:As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. Your goal will be to maintain customer satisfaction and promote the company's insurance products and services.Key Responsibilities:•...


  • Charleston, West Virginia, United States Walgreens Full time

    At Walgreens, we're looking for a dedicated Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience. Key responsibilities include:Registering sales on assigned cash register and providing customers with courteous, fair, friendly, and...


  • Charleston, West Virginia, United States Harris Teeter Full time

    Overview: Harris Teeter is seeking a motivated and customer-focused individual to join our team as a Customer Service Clerk. This role involves providing exceptional service to customers, operating cash registers accurately and efficiently, and maintaining the security of all funds in the cash register.">Salary: $18-$22 per hour, depending on experience">Job...