Customer Service Representative

12 hours ago


Charleston, West Virginia, United States Comfort Inn Charleston Downtown Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and friendly Front Desk Agent to join our team at Comfort Inn Charleston Downtown.

About the Job:

  • Provide exceptional customer service to guests, responding to inquiries and resolving issues in a professional and courteous manner.
  • Manage front desk operations, including check-in, check-out, and guest services.
  • Process cash transactions, maintain accurate records, and balance accounts.
  • Communicate hotel information, rates, and promotions to guests.

Requirements:

  • High School diploma or equivalent required.
  • Prior front desk experience preferred but not required.
  • Ability to work prolonged periods indoors with climate-controlled workspace.

What We Offer:

  • A competitive salary of $45,000 per year, based on industry standards and location.
  • A comprehensive benefits package, including vacation time, work-life balance, and incentive-based bonuses.
  • Ongoing training and development opportunities to enhance your skills and career growth.


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