Customer Service Representative

4 hours ago


Charleston, West Virginia, United States Chico's Full time
About Us

We are a customer-obsessed, innovative retail company known for our best-in-class culture. Our teams are dedicated to providing an exceptional shopping experience.

">Job Summary

Estimated Salary: $35,000 - $45,000 per year

We are seeking a motivated Sales Associate to join our team at The Shops at Charleston Place. As a Sales Associate, you will be responsible for promoting a customer and product-focused sales culture, ensuring a great customer experience, and maintaining store operations.

">Key Responsibilities
  • Meet company sales goals by utilizing sales techniques and communicating product knowledge to customers;
  • Maintain knowledge of current sales and promotions, pricing and visual standards;
  • Participate in visual directives, including monthly store sets and zone maintenance;
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards;
  • Ensure prompt resolution of customer concerns;
  • Reinforce buying decisions at the checkout and achieve add-on goals;
  • Sign up clients for reward programs;
  • Build and maintain a solid customer following through clienteling and wardrobing;
  • Maintain consistent client communication through utilization of customer books;
">Requirements
  • Bachelor's degree or equivalent preferred;
  • Retail or sales experience preferred;
  • Must be 18 years of age or older;
  • Excellent communication and customer service skills;
  • Able to learn or adapt to technology provided by the company;
  • Strong organizational skills and ability to multi-task in a fast-paced environment;
  • Able to communicate with customers, Associates, and Management;
  • Regular attendance is essential to this position;
  • Ability to work a flexible schedule, including nights, weekends, and holidays;
">About Chico's FAS

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.



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