Customer Service Ambassador

7 hours ago


Charleston, West Virginia, United States City National Bank of WV Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative at City National Bank of WV. As a key member of our team, you will be responsible for providing exceptional customer service by promptly addressing customer inquiries and resolving issues.

In this role, you will serve as the first point of contact for customers, representing the bank in a professional and helpful manner. You will also identify and assess customers' needs to recommend appropriate banking products and services.

Key Responsibilities:

  • Provide exceptional customer service by promptly and effectively addressing customer inquiries and resolving issues.
  • Serve as the first point of contact for customers, representing the bank in a professional and helpful manner.
  • Identify and assess customers' needs to recommend appropriate banking products and services.
  • Process transactions accurately and efficiently, including deposits, withdrawals, and transfers.

Qualifications:

  • High school diploma or equivalent; college degree preferred.
  • Previous customer service experience in a banking or financial institution is a plus.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Proficient computer skills and familiarity with banking software and systems.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

The salary for this position is estimated to be around $45,000 - $60,000 per year, depending on experience and qualifications.

About City National Bank of WV

We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS. At City National Bank, we understand that our employees are our greatest asset. That's why we offer an inclusive and supportive work environment where you can thrive both personally and professionally.

We pride ourselves on providing exceptional service to our customers, and we're looking for talented individuals who share our commitment. Our employees enjoy comprehensive training programs and a clear career path, with opportunities for advancement within our organization.

Join us today and become part of a team that is passionate about providing exceptional service to our customers.



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