Customer Service Team Member
4 days ago
We are seeking a motivated and friendly individual to join our team as a Customer Service Team Member. As a key member of our team, you will provide exceptional customer service, ensuring that customers receive the help they need throughout their journey with U-Haul.
This role involves assisting customers with U-Haul products and services, using smartphone-based technology to manage rentals and inventory, and maintaining equipment on the lot. You will also be responsible for preparing rental invoices, accepting equipment returned from rentals, and performing other duties as assigned. If you have a passion for helping others and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity
Salary: $40,000 - $60,000 per year, depending on experience. Location: Charleston, West Virginia. Benefits: Career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) savings plan, employee stock ownership plan (ESOP), 24-hour physician available for kids, dental & vision plans, business travel insurance, You Matter EAP, LifeLock identity theft protection, critical illness/group accident insurance, Dave Ramsey's SmartDollar program.
Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Maintain equipment on the lot, including checking fluid levels.
- Prepare rental invoices and accept equipment returned from rentals.
- Perform other duties as assigned.
Qualifications:
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
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