Customer Service Representative
1 week ago
We are seeking a highly skilled and customer-focused Front Desk & Retail Associate to join our team at Urban Nirvana Spa & Salon. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing administrative tasks, and promoting retail products.
About the Role- Customer Service: Greet clients with a warm smile, answer phone calls, and respond to emails in a timely manner.
- Administrative Tasks: Manage client schedules, handle check-ins and check-outs, and troubleshoot any issues that may arise.
- Retail Sales: Develop knowledge of our retail products, assist clients with purchases, and maintain a clean and organized retail area.
- Previous Experience: Minimum 1 year of experience in customer service or retail sales.
- Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively with a team.
- Professionalism: Maintain a professional demeanor at all times, even in challenging situations.
- Competitive Salary: $40,000 - $50,000 per year, depending on experience.
- Retail Discount: Enjoy discounts on all retail products.
- Paid Time Off: Receive paid time off for vacation, sick leave, and holidays.
- Opportunities for Growth: Advance your career with opportunities for promotion and professional development.
Urban Nirvana Spa & Salon is a female-owned business with over 20 years of experience in the spa and salon industry. We pride ourselves on providing exceptional customer service and promoting a positive work environment.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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