Customer Service Representative
7 days ago
About the Role:
We are seeking a highly motivated and customer-focused Support Associate to join our team. As a key member of our sales floor team, you will play a vital role in providing exceptional customer service and supporting a positive store environment.
Job Summary:
The successful candidate will be responsible for supporting sales floor operations, including merchandise handling, stock processing, and visual merchandising. You will also assist with receiving and processing merchandise, maintaining accurate inventory levels, and ensuring a visually appealing store environment.
About Us:
At Chico's FAS, we are committed to creating a unique and personalized shopping experience for our customers. Our goal is to provide an inclusive and welcoming environment where customers feel valued and appreciated.
Responsibilities:
- Process merchandise, including receiving, stocking, and ticketing items
- Assist with visual merchandising, including setting up displays and arranging product on shelves
- Maintain accurate inventory levels and report any discrepancies to management
- Provide exceptional customer service, addressing customer inquiries and resolving issues in a timely and professional manner
- Collaborate with other team members to achieve sales goals and maintain a positive store environment
Requirements:
- High school diploma or equivalent required
- Previous retail experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong organizational and time management skills
- Ability to lift up to 50 pounds and stand for long periods
What We Offer:
In addition to a competitive salary, we offer a range of benefits, including health insurance, 401(k) matching, and paid time off. We also provide opportunities for career growth and development, as well as a fun and supportive work environment.
Estimated Salary Range: $40,000 - $60,000 per year, depending on experience and qualifications.
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