Sales Manager

5 days ago


Toledo, Ohio, United States Orangetheory - Franchise #0279 Full time
Job Summary

Orangetheory Fitness is seeking a highly motivated and customer-focused Sales Lead to join our team at our Franchise #0279 location. As a Sales Lead, you will be responsible for providing an exceptional experience to every member and first-time guest, while driving sales and revenue growth for our studio.

Key Responsibilities
  • Lead Generation and Conversion: Follow up with prospects who have expressed interest in trying Orangetheory, book their first class, and provide them with an exceptional first-time guest experience.
  • Member Support: Answer member questions in a timely manner, navigate any concerns appropriately, and maintain brand compliance through following all OTF systems and procedures.
  • Front Desk Operations: Welcome members by name, take accurate class attendance, and create memorable member moments daily through celebrating birthdays, member anniversaries, and class milestones or personal records.
  • Studio Knowledge: Stay informed on all studio happenings, including current promotions, fitness challenges, out-of-studio events, and corporate initiatives/offerings.
  • Team Collaboration: Work well independently and take ownership of your individual contribution to the overall success of the studio and team.
  • Studio Maintenance: Assist with keeping the studio clean and organized.
Requirements
  • 4 years of customer service experience preferred.
  • 1-3 years of sales experience preferred.
  • Comfortable working with new technology, smartphones, and computers.
  • Possess a growth mindset and have a passion for helping others.
  • Possess a strong work ethic, operate with integrity, and maintain a professional demeanor.
  • Excellent verbal and written communication skills. Ability to multi-task and manage member questions or concerns.
What We Offer
  • Hourly pay + individual commission
  • Workout for FREE
  • Health Insurance
  • Paid Time Off
  • 401K match
  • Room for advancement


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