Intake Coordinator

2 days ago


Akron, Ohio, United States Child Guidance & Family Solutions Full time
Job Summary

Child Guidance & Family Solutions is seeking a skilled Intake Specialist to join our team. As an Intake Specialist, you will be the first point of contact for new clients, responsible for responding to inquiries, handling referrals, and scheduling initial appointments.

Key Responsibilities
  • Respond to client inquiries and complete registration process in electronic health record.
  • Verify insurance coverage and schedule appointments with appropriate providers.
  • Refer clients to community resources and provide emergency recommendations as needed.
  • Monitor intake times and ensure compliance with wait time standards.
  • Provide crisis support and consultation as needed.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of professional office experience and strong data entry skills preferred.
  • Experience working in mental health setting preferred.
  • Strong attention to detail and ability to multitask in fast-paced environment.
  • Excellent communication and time-management skills.
Benefits
  • 401(k) retirement plan with employer match.
  • Short and long-term disability.
  • Life insurance.
  • Prorated paid time off and holidays.
  • Employee Assistance Program.

Child Guidance & Family Solutions is a nationally recognized leader in mental health services, providing innovative and effective care for children, teens, adults, and families. Our therapists meet clients where they are, in offices, homes, schools, and more. Apply now to be part of a team that truly cares and makes a difference.

Child Guidance & Family Solutions is an Equal Opportunity Employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.


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