Strategic Partnerships Manager

2 weeks ago


Auburn Hills, Michigan, United States ABB Full time
Client Relations Manager

At ABB, we are committed to tackling global challenges. Our core values: care, courage, curiosity, and collaboration - along with a strong emphasis on diversity, inclusion, and equal opportunities - drive our mission to empower everyone to create sustainable solutions. Join us in shaping the future of ABB.

This position reports to

North Region Sales Director

Your role and responsibilities

The Client Relations Manager is responsible for formulating tactical and strategic customer engagement plans to achieve financial targets, sales, and profit objectives. In this role, you will engage with industrial and utility clients, promoting the services and products of the Electrification Service division to identify, nurture, and secure orders, while executing business strategies and influencing both short-term and long-term goals. Although this is a remote position, successful candidates will ideally be situated in the greater Detroit, Michigan area. Your key responsibilities will include:
• Communicating essential details to customers regarding delivery timelines, payment terms, and general conditions, in alignment with ABB's offerings and strategic vision.
• Ensuring effective marketing initiatives and articulating the value proposition to clients.
• Identifying and spearheading the development of new market opportunities within the designated sector.
• Overseeing administrative processes in sales operations and assisting with cash collection and project management activities as required.

Qualifications for the role
  • Bachelor's Degree from an accredited institution (OR a High School Diploma / GED with a minimum of 5 years of experience in an industrial or utility sales role)
  • At least 3 years of experience in Sales, Field Services, or Marketing with a focus on customer development in a pre-order capacity
  • A minimum of 3 years of knowledge and experience in selling products and services related to electrical power studies, switchgear, drives, motors, and transformers
  • Willingness and ability to obtain and maintain a valid passport and driver's license
  • Willingness and ability to travel within the District
  • Candidates must possess work authorization that allows them to work for ABB in the US.
More about us

ABB's Service Division collaborates with our clients to enhance the availability, reliability, predictability, and sustainability of electrical products and installations. Our extensive service portfolio includes product care, modernization, and advisory services aimed at improving performance, extending equipment lifespan, and achieving new levels of operational and sustainable efficiency. We assist clients in maximizing resource utilization and recovering and regenerating products and materials at the end of their lifecycle. We value diverse backgrounds and encourage you to explore your next career opportunity with ABB.

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