Dental Office Coordinator

1 week ago


Worcester, Massachusetts, United States Simply Dental Management Inc Full time
Job Description

Simply Dental Management Inc is seeking a highly motivated and organized Patient Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities:

  • Provide Outstanding Customer Service to patients and families, responding to their needs and concerns in a timely and professional manner.
  • Manage Patient Check-ins and Check-outs for appointments, ensuring accurate and efficient processing of patient information.
  • Schedule Appointments for patients, utilizing our scheduling software to optimize appointment times and minimize wait times.
  • Handle Phone Inquiries with a positive and professional attitude, responding to patient questions and concerns in a timely manner.
  • Manage Office Mail and other administrative tasks, ensuring accurate and efficient processing of patient information.
  • Support Patient Billing and Insurance queries, working closely with our billing team to resolve any issues or concerns.
  • Maintain Clinic Organization and ensure a clean and tidy reception area, adhering to our high standards of patient care and office appearance.
  • Aid in Patient Flow and seating, ensuring a smooth and efficient experience for our patients.
  • Verify Patient Insurance Information and update patient records as necessary.
  • Participate in Company Events and marketing initiatives, helping to promote our practice and engage with our community.


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